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Catalog / Productivity

0213Reddit posts

FranklyMail: affordable email with extra account protection

An email service for businesses that adds account protection like 2FA and separate passwords.

Problem it solvesAffordable email still has to earn your trust.

Taniai_ built FranklyMail for businesses that want cheaper email. After 39,000 views on a post about the service, the maker added 2FA, backup codes and separate passwords, and reports paying users exceeded 100.

How they grewA Reddit post got 39,000 views and feedback from comments.

Visit ↗ reddit.comso far10 days

Taniai_

u/Taniai_

I didn’t make $1M in first 45 days. But 39,000 people told me why they wouldn’t trust my SaaS. 10 days ago I posted my $9/year email service here. That post got 39,000 views surprisingly. I was very happy about that for roughly five minutes. Then I started reading the comments. "This is too cheap to trust." "At $9/year, expect spammers." "How are you even covering the hosting costs?" They were all fair lol. When you build a normal SaaS, people worry about wasting $10. When you build an email service, people worry about losing password resets, invoices, customer conversations and years of business history. Cheap gets attention. It doesn’t automatically get trust. So instead of working on another landing page or trying to squeeze more signups out of the traffic, I spent the next week on the boring stuff. Every FranklyMail mailbox can now have its own 2FA, backup codes and separate passwords for mail apps. A company can also require 2FA for everyone on its domain. Adding the 2FA screen wasn’t actually the difficult part. The difficult part was introducing it without breaking the logins of roughly 1000+ existing mailboxes. We started with one of our own domains, found an old account edge case, fixed it, iterated couple time, heavily tested it in our staging environment and only then opened it to everyone. Nobody had to reset their password or suddenly found themselves locked out. I didn’t 10x revenue this week. There is no beautiful MRR screenshot that shows I became millionarie :D But 39,000 strangers showed me the biggest reason they wouldn’t buy, and 10 days later the product is better because of it. Honestly, that made me felt like a win. Yet our paying users exceeded 100 as today which is a huge milestone for me. And best thing is that having feedback from them even without asking that saying it is a simple and nice product and that really made me happy. I started FranklyMail thinking the message was: "Business email shouldn’t cost this much." Now I think it’s: "Affordable email still has to earn your trust." I am curious what’s the harshest Reddit comment that actually made your product better?

Paying users

100+

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